CHATBOT DEVELOPER | 4 TO 12 YEARS | PAN INDIA
Capgemini
2 - 5 years
Mumbai
Posted: 9/17/2024
Job Description
Job Description
Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot (virtual assistant)Maintain and enhance chatbot platform to meet changing needsIntegrate chatbot solutions with multiple platformsTroubleshoot bots, debug, and deploy chatbots on various channelsRefactor or reengineer chatbot applications as per requirementsEnhance user effectiveness of chatbot with the help of advanced technologies
Primary Skill
s(AWS Lex+ AWS Connect + AWS Lambda) Google CCAI Dialogflow CX (Candidate good to have agent assist experience) Kore.AI(Candidate good to have smart assist experience) /Azure/Copilot exposure to API & Webhooks with Genesys/ Cisco telephony etcSecondary SkillsGood Communication Skills
About Company
Capgemini is a global leader in consulting, technology services, and digital transformation. Headquartered in Paris, France, Capgemini provides a wide range of services, including IT consulting, managed services, business process outsourcing, and digital transformation solutions. With over 360,000 employees across more than 50 countries, the company focuses on helping organizations innovate and transform their businesses to remain competitive in a rapidly changing digital landscape. Capgemini is known for its expertise in cloud computing, AI, cybersecurity, and other emerging technologies, working closely with clients to develop sustainable and cutting-edge solutions.
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